Refund & Return Policy

1. Refund Eligibility

We want you to be completely satisfied with your purchase. Refunds may be issued in the following circumstances:

• Damaged or defective products: Items that arrive damaged or do not meet our quality standards
• Incorrect items: If you receive an item different from what you ordered
• Missing items: If items are missing from your order
• Purity concerns: If COA testing shows purity below stated specifications

2. Refund Process

To request a refund:

1. Contact us within 30 days of receiving your order
2. Provide your order number and detailed description of the issue
3. Include photos if the product is damaged or defective
4. Our team will review your request within 2-3 business days

Once approved, refunds will be processed to the original payment method within 5-10 business days.

3. Return Shipping

For approved returns:

• We will provide a prepaid return shipping label for defective or incorrect items
• Products must be returned in original, unopened packaging
• Returns must be shipped within 14 days of receiving the return authorization

4. Non-Refundable Items

The following are not eligible for refund:

• Products that have been opened or used
• Products damaged due to improper storage by the customer
• Orders placed more than 30 days prior to the refund request
• Shipping costs (unless the error was on our part)

5. Replacements

In some cases, we may offer a replacement instead of a refund. This is common for:

• Products damaged during shipping
• Manufacturing defects
• Items lost in transit

6. Contact Us

For refund requests or questions, please contact us: